FxFactory: App Store for Pro Users

Do you have an app/plugin for video professionals? Do your customers use FCP X, Premiere Pro, After Effects, Motion, Davinci Resolve, Logic Pro, Garage Band etc.?

Focus on developing your product and let us help with marketing, distribution, payments, licensing and support. Distribute your products through FxFactory!

Marketing

Get your apps in front of your target audience.

  • FxFactory is the largest two sided pro app marketplace and offers great network effects for the participants.
  • Hundreds of thousands of users. Everything from prosumers to Hollywood special effects.
  • Dozens of developers with over a hundred products.
Distribution

Don’t reinvent the wheel by building your own robust system for distribution and licensing.

  • Hosting your apps for download on our reliable distributed backend file hosting system.
  • Seamless one click download and installation on customers machine.
  • Seamless uninstall.
  • Seamless product updates (respecting minimum system requirements).
  • Distribution via our global network of value added resellers and distributors.
Payments

FxFactory in app purchasing is designed to minimize payment friction.

  • Customers have their credit card on file to allow for quick and convenient purchasing.
  • Web Purchasing available for institutional customers. Support for purchase orders and paypal.
Licensing

Customers can try before they buy and get easy and convenient access to their purchases.

  • FxFactory supports trials products.
  • Customer licenses are stored in their FxFactory account. This makes it easy for customers to keep track of all their purchases and reinstall products when they need to.
Customer Support

Let us handle the vast majority of customer support for you. FxFactory handles first level support for all products. Most support requests are simple but it get’s tough dealing with thousands of customers nonetheless. You will never have to respond to questions like:

  • “Can I get my invoice from my purchase 6 years ago?”
  • “I don’t remember what I purchased!”
  • “Where do my plugins show up?”
  • “Can I pay with Paypal?”
  • “Can I get a refund?“

Not all customer contact is a waste of time. You will get forwarded any valuable information from customers such as praise, bug reports, feature requests and advanced workflow requests.

To streamline tech support the FxFactory app can bundle crash reports and system information alongside a customer's tech support request.

FxFactory: Visual Effects Development Environment

FxFactory is more than just an app store, it is also a integrated development environment that offers tools to create visual effects plugins.

For more information on becoming a development partner, please contact info@fxfactory.com.

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